Don’t: Try to recover data yourself or bring it to a computer repair shop that uses software to recover your data! A qualified data recovery company uses very sophisticated and expensive hardware to recover your data. Be sure to ask if this is a hardware based recovery.

Do: Manually Shut-Down the Computer Immediately

If you have lost important data, due to a system crash, physical damage to the computer, or other hardware failure, the first step to a successful data recovery is to shut down the system. If it is severely damaged, or you think it has crashed (or is crashing), turn off the computer at the main switch without going through normal shut-down procedures. Then, unplug the system and bring it to us as soon as possible. Do not try to recover data yourself. This can cause further loss of data.

If you hear unusual noise coming from your computer, don’t try to analyze it, call us.

If you have accidentally deleted an important file or think a virus is to blame, call us. The same is true if you see error messages such as “Volume Corrupt” or “Operating System Not Found”. If you do receive a strange error message — try to write down what the messages says.

If you are not a professional computer data recovery specialist, trying to recover your data by yourself is the most likely way that you will damage or lose it completely. We’ll take a look at your machine and if we do not think the data can be recovered, there is no charge. We have the knowledge and the professional equipment to recover data when hardware, software, or operator error has caused the loss of important information, data, or documents. If it can be recovered, and most of the time it can, you can trust that PC1 Data Recovery will get it back for you.

Click Here to fill out Our Data Recovery Questionaire

Click Here to print out our
Drop Off Form

Extended hours for drop-off  !

Our Kenmoor Office is open M-F 8am to 3:30. If you arrive at this location and it is closed you may drop off your equipment at the UPS Store as outlined below. Please see the UPS Store expanded hours. Please make sure to write PC1DataRecovery and PO Box G-136 on your package before dropping off.  The UPS Store address is 2500 East Beltline S.E. PO Box G-136 Grand Rapids Mi.                      

  Please follow the instructions below when dropping off your equipment at the UPS Store.

  • Please package your equipment in an envelope or box, and write your name, address and phone on the outside of it. In addition you must write our Name and Box number G-136, on the outside of the box as well.

  You MUST include the data recovery form which can be printed from our web site,, look for the small tab on the right side of the home screen that says Data Recovery Form. Please fill the form out completely and sign it and include it in the box.

  • Please print our address as shown below on the outside of the box or envelope.  Include your name and address as well.
  • PC1DataRecovery 2500 East Beltline, Suite G-136 Grand Rapids Mi 49546

  You may drop off your drive at the UPS Store at the hours listed below.

 Please tell the UPS Employees this is for PC1DataRecovery and provide them with the box number (G-136) you have written on the box.

These are the UPS Store hours.

M-F 8:00 am – 7:00 pm

Saturday 10:00 am – 3:30 pm

Sunday 11:00 am – 4:00 pm