What are your chances of a successful recovery of your photos, documents, video and/or other data after a hard drive crash? Our success rate for professional Grand Rapids data recovery is approximately 95%. However, there are a number of variables which could make data recovery on your hard drive more likely or less likely to be possible.

The following are several factors that could affect your chances of a successful recovery:

1) Do not attempt to recover your data yourself or have friends attempt a recovery.

2) Do not attempt to use software to recover your data. Most software does not work and does further damage your hard drive.

3) Do not take your drive to repair centers that do data recovery as a sideline. Especially the big computer and office supply stores

4) If you do take it elsewhere always ask, “Are you using hardware or software to recover my data.?”

5) REMEMBER every unsuccessful attempt reduces your chances of a successful recovery.

PC1 Data-Recovery only uses a hardware based solution to recover your data.

The exact hard drive model, type of drive, firmware version, and other technical specifications — as well as whether or not you have followed our advice about Things Not To Do to increase your chances of being able to recover your computer data, also play important roles. Among all of these, the most critical variable is the hard drive’s model.

Grand Rapids Data Recovery Specialists

The good news is that as expert computer technicians specializing exclusively in computer data recovery, there is a high probability that we can recover your computer data in a wide variety of circumstances and conditions. Often, even when a reputable computer repair shop has told you that your files cannot be recovered — we can still be successful. Refer to the table below for common problems and situations causing computer data loss in which we can help you recover your lost data.

If you are having any of these problems we ✔CAN recover the data!

Your Computer Has Suddenly “Crashed”✔ YES
Doesn’t appear in BIOS or Windows Explorer✔ YES
Accidentally Reformatted✔ YES
Virus Infection✔ YES
Accidentally Erased, Trashed or Recycled Files✔ YES
Corrupted file system or operating system✔ YES
Data couldn’t be recovered using software tools✔ YES
Another computer technician or repair shop already tried to recover my data and couldn’t✔ YES
Files are lost or missing✔ YES
Firmware corruption or firmware damage✔ YES
Broken USB connector or other interface✔ YES
Smoking hard drive or chips on PCB / circuit board✔ YES
Clicking Noises✔ YES
Dying or completely dead (no noises whatsoever)✔ YES
Burnt PCB✔ YES
Won’t mount on your Desktop (Windows or Mac)✔ YES

Click Here to fill out Our Data Recovery Questionaire

Click Here to print out our
Drop Off Form

Extended hours for drop-off  !

Our Kenmoor Office is open M-F 8am to 3:30. If you arrive at this location and it is closed you may drop off your equipment at the UPS Store as outlined below. Please see the UPS Store expanded hours. Please make sure to write PC1DataRecovery and PO Box G-136 on your package before dropping off.  The UPS Store address is 2500 East Beltline S.E. PO Box G-136 Grand Rapids Mi.                      

  Please follow the instructions below when dropping off your equipment at the UPS Store.

  • Please package your equipment in an envelope or box, and write your name, address and phone on the outside of it. In addition you must write our Name and Box number G-136, on the outside of the box as well.

  You MUST include the data recovery form which can be printed from our web site, PC1DataRecovery.com, look for the small tab on the right side of the home screen that says Data Recovery Form. Please fill the form out completely and sign it and include it in the box.

  • Please print our address as shown below on the outside of the box or envelope.  Include your name and address as well.
  • PC1DataRecovery 2500 East Beltline, Suite G-136 Grand Rapids Mi 49546

  You may drop off your drive at the UPS Store at the hours listed below.

 Please tell the UPS Employees this is for PC1DataRecovery and provide them with the box number (G-136) you have written on the box.

These are the UPS Store hours.

M-F 8:00 am – 7:00 pm

Saturday 10:00 am – 3:30 pm

Sunday 11:00 am – 4:00 pm