So, if hard drives today use such sophisticated and advanced technology to help them read, write and protect your data – why does hard drive failure still occur? There are a variety of problems that can cause hard drive failure and loss of your computer data. Physical damage to the hard drive is one common cause of hard drive failure; such as when the hard drive or hard drive case is bumped or disturbed while in operation, or even while off. Laptop hard drive failure is especially common because physical damage to your hard drive can easily happen in the basic day to day operation of your laptop computer – even if you are very careful with your machine. The computer (and hard drive), being bounced or bumped during travel by plane or car can damage your hard drive, for example. Sudden surges and changes in electrical power can also damage your electronics and can corrupt the data on your hard drive. Mechanical components inside the hard drive can also malfunction and become unable to move as a result of high temperatures.

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Drop Off Form

Extended hours for drop-off  !

Our Kenmoor Office is open M-F 8am to 3:30. If you arrive at this location and it is closed you may drop off your equipment at the UPS Store as outlined below. Please see the UPS Store expanded hours. Please make sure to write PC1DataRecovery and PO Box G-136 on your package before dropping off.  The UPS Store address is 2500 East Beltline S.E. PO Box G-136 Grand Rapids Mi.                      

  Please follow the instructions below when dropping off your equipment at the UPS Store.

  • Please package your equipment in an envelope or box, and write your name, address and phone on the outside of it. In addition you must write our Name and Box number G-136, on the outside of the box as well.

  You MUST include the data recovery form which can be printed from our web site,, look for the small tab on the right side of the home screen that says Data Recovery Form. Please fill the form out completely and sign it and include it in the box.

  • Please print our address as shown below on the outside of the box or envelope.  Include your name and address as well.
  • PC1DataRecovery 2500 East Beltline, Suite G-136 Grand Rapids Mi 49546

  You may drop off your drive at the UPS Store at the hours listed below.

 Please tell the UPS Employees this is for PC1DataRecovery and provide them with the box number (G-136) you have written on the box.

These are the UPS Store hours.

M-F 8:00 am – 7:00 pm

Saturday 10:00 am – 3:30 pm

Sunday 11:00 am – 4:00 pm