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Phone (616) 426-9011

PC1DataRecovery Christmas Holiday Hours

Closed December 20th thru December 31

Closed January 1, 2019

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Grand Rapids Data Recovery

How it Works - The Data Recovery Process in Detail

First, drop off or mail-in your bad hard drive you, complete the data recovery form, and choose a new drive to have your lost data transfered to. For example, you may transfer your data to the harddrive of a different computer, or to something convenient like a USB flash drive or external harddrive. We also have harddrives available for you to purchase if you don't have one or aren't sure what to choose. The drive we are transfering your recovered files to must have larger storage capacity than your damaged drive. If you do not have a drive you may purchase a drive from us. You will receive an e-mail confirmation once we have received your bad harddrive and recovery form.

Data Recovery Service

Next, our specialists will determine the cause of the underlying harddrive failure. This involves visually inspecting the hard drive and PCB, connecting and testing the hard drive using our data recovery equipment and listening to the sounds the hard drive makes. This may also involve testing various components on the hard drive, and testing the hard drive's firmware.

PC1DataRecovery knows how important your priceless photos, memories and other data are, and we also take extra steps to minimize the risk of further data loss and to ensure a successful data recovery. This includes mapping the heads of the hard drive, and disabling advanced features of the hard drive. At this point, we will run a preliminary data recovery procedure which will show the files that are available for recovery. We can recover all of the files that are available for recovery, or you can communicate to us which of the available files you would like. At this point we will provide you with a quoted price to complete the recovery and get your data back to you.

After receiving your payment we will proceed with cloning as much of your data as possible from your bad hard drive to a good new hard drive. This process may take several hours, days, or even weeks depending on the problem and size of the hard drive, but typical recovery time is just 3 to 5 days.

Lastly, after successfully recovering and cloning your lost data, we copy your data onto the new harddrive or storage device you have chosen (new hard drive, USB flash drive or external hard drive, etc.) When it is ready we can mail it back to you or you can pick it up. Get started online now or call us at 616-426-9011 for help.

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